Last updated: August 1st, 2024

This Privacy Policy describes how Strategic Viral Services Inc. (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, services, and applications (collectively, the “Services”).

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or communicate with us. This may include:

  • Contact information (name, email address, phone number)
  • Business information (company name, job title)
  • Payment information
  • Any other information you choose to provide

 

SMS Communications:
When you opt-in to receive SMS messages from us, we collect and store your phone number and any information you provide via text message. This may include responses to appointment confirmations, project update acknowledgments, or customer service inquiries.

We also automatically collect certain information when you use the Services, including:

  • Log data (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Location information
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage
  • Detect, prevent, and address fraud and other illegal activities
  • Comply with legal obligations
  • Send SMS messages for appointment reminders, service updates, and marketing communications (with your consent)

3. Sharing of Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • In response to legal requests or to protect our rights
  • In connection with a merger, sale, or asset transfer

4. Your Choices

You can opt out of receiving promotional communications from us by following the instructions in those messages. You can also adjust your browser settings to refuse cookies.

5. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy.

6. Security

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access.

7. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect information from children under 13.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]